Complaints Policy
If you’re dissatisfied with any aspect of our service, please contact in the first instance please contact:
Email: admin@findyourclaims.net
Phone: 01438 419221
Address: Troopers Lodge, Drivers End, Codicote, Hitchin, Herts. SG4 8TR
We will promptly conduct an independent investigation of your complaint and provide a written response.
If we’re unable to resolve your complaint to your satisfaction and you qualify as an eligible complainant according to the Financial Conduct Authority, you can escalate the matter to the Financial Ombudsman Service. Details are as follows:
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Phone: 0800 0234567
Do you have a claim?
Plevin PPI Claim
You might be owed money.Plevin PPI Claim
A Plevin PPI claim isn’t addressing whether an insurance policy was mis-sold (that’s PPI: Payment Protection Insurance mis-selling), but instead considers if a secret commission was paid to the lender, i.e., a commission NOT disclosed to you. This is wrong and should be paid back to you.