FAQs2024-10-29T10:06:20+00:00

FAQs

Answers to key questions from industry professionals best placed to determine if it’s worth you making a claim. Here, find out from the friendly Find Your Claims team what you really need to know, before starting the process.

About Miscalculated Mortgages

This is all about mis-sold mortgages, right?2024-03-09T14:36:42+00:00

Wrong. We’re not talking about mis-sold mortgages, but mortgages where the interest may have been calculated incorrectly at the outset, meaning that you’ve overpaid, possibly for years (as well as paying unnecessary fees).

Should I really be worried about this?2024-03-09T14:36:55+00:00

Yes, because the systematic overcharging of agreed interest rates and fees over the duration of a mortgage is widespread.

Is chasing miscalculated mortgage interest payments really worth it?2024-03-09T14:37:10+00:00

Yes. When you consider that some mortgages can last decades, there’s the potential for a considerable sum being owed to the homeowner — a significant payout possibly amounting to thousands of pounds.

Does this only apply to my current property?2024-03-09T14:37:31+00:00

No; it can apply to any previous mortgaged property you’ve had.

I live in Spain. Can I make a claim on a UK property from here?2024-03-09T14:45:24+00:00

Yes, anyone can claim from abroad. Simply start a claim here.

How much money in overpaid interest can I recover?2024-03-09T14:38:35+00:00

All of it. And remember, we only deduct our fee if your claim is successful.

How do you do it?2024-03-09T14:41:18+00:00

Our dedicated team has decades of combined experience in the Claims Sector, and is equipped with the skills, knowledge and tools required to establish if a mortgage has been miscalculated. We then work out what your mortgage should be and recover your overpayments for you.

Why do you do this?2024-03-25T14:51:21+00:00

Because it’s what we at Find Your Claims do best. Also, we understand that a financial miscalculation can leave victims feeling highly stressed and deeply upset; therefore, we want to play our part in righting the wrong, through helping as many mortgage miscalculation victims as possible across the UK to receive the compensation that they deserve.

What makes you so good at it?2024-03-25T14:51:37+00:00

We have substantial experience in the claims field. We’re experts at finding mortgage miscalculation cases and the uncovering of undisclosed commissions.

And is all client information suitably protected throughout the claiming process?2024-03-09T14:43:01+00:00

Yes.

I hate reading through Terms & Conditions; I struggle to understand all that small print. Can I leave that to you as well?2024-03-09T14:43:51+00:00

Yes. To save you the bother, we’ll determine whether your agreed mortgage offer, and Terms and Conditions, have been rigorously adhered to.

What about interest on my owed money?2024-03-09T14:44:10+00:00

When reclaiming your overpaid interest, you’re also claiming interest on your owed amount, plus an additional 8% statutory interest added. We’ll recover all that for you, too.

Might I receive nothing at all?2024-03-09T14:44:23+00:00

It’s possible. Some claims are unsuccessful, simply because no overpaid interest has occurred.

How do I know that your fees are fair?2024-03-25T14:53:48+00:00

Our fees are regulated by the FCA (Financial Conduct Authority). We think you’ll find them reasonable, and well worth paying once your recovered money materialises.

Why is recovering miscalculated mortgage interest being celebrated as “The next PPI!”?2024-03-09T14:44:59+00:00

PPI was incredibly successful, with thousands of people everywhere receiving payments. Investigating possible mortgage miscalculations – and recovering overpaid interest – has the potential to be just as effective. Countless claimants have already had their hard-earned cash recovered; so, make sure you recover yours.

About Plevin PPI

Is making a claim for Plevin PPI even worth it?2024-03-09T14:45:41+00:00

Yes. Thanks to the Plevin ruling, many people have already made successful claims.

But I knew about this commission, so does that rule me out of making a claim?2024-03-09T14:46:20+00:00

No. Whether you knew about the high commission being charged or not doesn’t matter; you can still make a claim.

What’s the difference between PPI and Plevin PPI, then?2024-03-09T14:46:40+00:00

A Plevin PPI claim isn’t addressing whether an insurance policy was mis-sold (that’s PPI: Payment Protection Insurance mis-selling), but instead considers if a secret commission was paid to the lender, i.e., a commission NOT disclosed to you. This is wrong and should be paid back to you.

If I start a Plevin PPI claim with you, am I guaranteed money?2024-03-09T14:46:56+00:00

No. But if you have a valid case, there’s a possibility that you’ll receive a repayment.

I’m worried that I may have left things too late. Is there a deadline on claiming?2024-03-09T14:47:15+00:00

Unlike with PPI, there’s no deadline on claiming, meaning that it’s not too late to claim. More specifically, although the deadline for making a PPI claim was August 2019, if you took out credit for a PPI after the 6th April 2007 (or before 2007) and continued to pay it after 6th April of 2008, then it’s worth you putting in a claim for Plevin PPI.

Can I make a Plevin PPI claim if I had PPI but didn’t make a claim?2024-03-09T14:47:25+00:00

Yes.

My past claim for PPI (a mis-sold policy) was unsuccessful. That means there’s no point in me claiming for Plevin PPI, right?2024-03-09T14:47:47+00:00

Wrong. Even if a past claim for PPI by you was rejected, you can still apply for Plevin.

I made a successful PPI claim but only received a partial refund; so, can I make a Plevin PPI claim?2024-03-09T14:47:57+00:00

Yes. What’s more, you could be entitled to the balance of your full PPI claim, by using our services.

Does it matter how much commission was secretly received by the lender?2024-03-09T14:48:17+00:00

Yes, If the total commission was greater than 50% of the PPI policy, you can apply for Plevin.

I bought PPI but had a claim rejected by the seller, and then the Financial Ombudsman Service.2024-03-09T14:48:41+00:00

That doesn’t matter. You should still make a claim for Plevin PPI with us TODAY.

The PPI I bought was not actually mis-sold, but I wasn’t told about excessive commission.2024-03-09T14:49:03+00:00

You should still make a claim.

If my Plevin PPI claim is successful, what happens then?2024-03-09T14:49:17+00:00

After we’ve deducted our fee, you can look forward to receiving a lump sum cheque (including any interest on your money) or have your insurance policy payments significantly reduced.

What is the average Plevin PPI payout?2024-03-09T14:49:28+00:00

£3000

Just remind me again, what’s the gist of this Plevin PPI thing?!2024-03-25T11:32:24+00:00

OK. If more than 50% of your PPI’s payments went as commission and this was not explained to you at the time, you could claim back payments above that threshold, plus interest. And the best place to do that is right here.

Why are these claims called ‘Plevin’ PPI claims?2024-03-09T14:50:57+00:00

Ms Susan Plevin went to court in 2014, arguing that she wasn’t informed about the secret commission deducted from her payment, and she won.

How much was deducted, then?2024-03-25T11:35:02+00:00

Ms Susan Plevin paid 71.8% in commission, making it essential that you START A CLAIM TODAY.

About Mis-Sold Car Finance

Can I make this claim without using a CMC?2024-03-25T11:23:56+00:00

Yes, you can refer it to a statutory ombudsman service, such as the Financial Ombudsman Service, yourself for free.

What type of car finance deals do you mean?2024-03-15T15:24:53+00:00

A personal contract purchase (PCP) or a hire purchase agreement.

What about car leasing deals?2024-03-15T15:24:41+00:00

No, not these. Personal Contract Hire isn’t included.

Does this mis-selling scandal only apply to cars?2024-03-15T15:24:33+00:00

Cars, vans, motorbikes and campervans, although caravans without a motor don’t count.

So, what’s been happening?2024-03-25T14:54:27+00:00

Some buyers may have been mis-sold motor finance on their vehicle. They’ve been overcharged. You may have been, too. Your car finance contract might have been more expensive because the dealer or broker unfairly charged you more, receiving a large commission.

How many brokers did this?2024-03-15T15:24:12+00:00

Hidden discretionary charges might have been part of approximately 40 per cent of car finance deals.

40 per cent?!2024-03-15T15:24:03+00:00

Yes. The higher the interest rate charged for buying the car, the more commission the broker received.

How did they get away with it on such a broad scale?2024-03-15T15:23:54+00:00

Some lenders turned a blind eye to car dealers and brokers inflating interest, to boost their commission.

So, this practice is banned now?2024-03-15T15:23:43+00:00

Yes, it has been banned since 2021 when new rules prohibiting this type of commission model took force.

Who are some of the lenders involved in this?2024-03-15T15:23:32+00:00

The likes of Barclays Partner Finance, Blackhorse, Santander, Alphera, and BMW Financial Services, amongst others.

How many car buyers may have been overcharged?2024-03-15T15:23:22+00:00

Possibly millions.

So, what can someone like me do about it? How can I get redress?2024-03-15T15:23:12+00:00

By using our services TODAY. You need to get your money back, with interest.

Great. I’m just a bit worried about being blacklisted by car firms in future, though. Is there a risk?2024-03-15T15:22:49+00:00

No, firms aren’t allowed to do this.

OK, but there’s no real rush with this, is there?2024-03-15T15:22:36+00:00

Best to claim as soon as possible, in case the Government introduces a cut-off date for redress. Don’t get timed-out of this. GET YOUR MONEY BACK.

Are other people being successful with their claims?2024-03-15T15:22:17+00:00

Yes, cases are being ruled in their favour.

What’s the likelihood of me getting my money back?2024-03-15T15:22:04+00:00

High. We’re extremely effective at what we do.

Am I guaranteed to get my money back?2024-03-15T15:21:54+00:00

No, not all claims are successful.

Might I receive nothing at all, then?2024-03-15T15:21:43+00:00

It’s possible, if there’s no evidence of wrongdoing.

But, if my claim is successful, how much money might I get back?2024-03-15T15:21:32+00:00

Possibly thousands.

I bought my car on finance in 2022, can I still make a claim?2024-03-15T15:21:22+00:00

No, only if you bought your vehicle on finance before 28th January 2021.

Can I make a claim on a previous vehicle? On an old policy that I may have been mis-sold?2024-03-15T15:21:01+00:00

Those who still have an agreement in place can claim, as well as those whose agreement ended within the last six years.

Can I still claim if the car’s paid off?2024-03-15T15:20:52+00:00

Yes.

But, what if my car was repossessed?2024-03-15T15:20:43+00:00

Yes, you can still claim.

But, what if my car was repossessed?2024-03-15T15:20:33+00:00

Yes, you can still claim.

Can I make a claim on behalf of someone who has passed away?2024-03-15T15:20:23+00:00

Yes.

And how long will it take to get my money back?2024-03-25T12:04:03+00:00

We aim to get you recompense as soon as possible. The quicker the claim is made;the sooner you’ll get your cash. And remember, we only deduct our fee if your claim is successful.

But what if the firm I purchased my car from is no longer trading?2024-03-15T15:19:53+00:00

You should still start a claim with us asap. We’ll take things from there.

Do you take on claims made by commercial clients as well as individuals?2024-03-15T15:19:33+00:00

No. Your vehicle needs to have been driven mainly for personal use. If it’s used more than occasionally for business reasons, you can’t really claim. But, if you’re a multi-car family, meaning that multiple eligible car finance deals have been taken out, you may be due multiple payouts, making it well-worth claiming.

How do I know that your fees are fair?2024-03-25T14:53:50+00:00

Our fees are regulated by the FCA (Financial Conduct Authority). We think you’ll find them reasonable, and well worth paying once your recovered money materialises.

And is all client information suitably protected throughout the claiming process?2024-03-15T15:17:17+00:00

Yes.

The problem is, I’ve already claimed elsewhere for this, but it was rejected. Can I resubmit through you?2024-03-15T15:12:45+00:00

ABSOLUTELY! START YOUR CLAIM TODAY, and then leave the rest to our team of experts.

And remember, with us, it’s NO WIN, NO FEE.

Do you have a claim?

Mortgage Miscalculation

They’re happening everywhere.

Mortgage Miscalculation

The systematic overcharging of agreed interest rates and fees over the duration of a mortgage is a scandal. Are you a victim?

Plevin PPI Claim

You might be owed money.

Plevin PPI Claim

A Plevin PPI claim isn’t addressing whether an insurance policy was mis-sold (that’s PPI: Payment Protection Insurance mis-selling), but instead considers if a secret commission was paid to the lender, i.e., a commission NOT disclosed to you. This is wrong and should be paid back to you.

Mis-Sold Car Finance

You might be owed compensation.

Mis-Sold Car Finance

It’s an outrage being compared to the PPI scandal, where victims received £££ THOUSANDS back in wrongly paid charges. We can help recover yours.

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