Privacy Policy
Find Your Claims Ltd (FindYourClaims) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to FindYourClaims Web site and governs data collection and usage. By using FindYourClaims Web Site, you consent to the data practices described in this statement.
Collection of your Personal Information
FindYourClaims collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. FindYourClaims also collects anonymous demographic information, which is not unique to you, such as your Post Code, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by FindYourClaims. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by FindYourClaims for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of FindYourClaims Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through FindYourClaims public message boards, this information may be collected and used by others. Note: FindYourClaims does not read any of your private online communications.
FindYourClaims encourages you to review the privacy statements of Web sites you choose to link to from FindYourClaims so that you can understand how those Web sites collect, use and share your information. FindYourClaims is not responsible for the privacy statements or other content on Web sites outside of FindYourClaims and FindYourClaims family of Web sites.
Use of your Personal Information
FindYourClaims collects and uses your personal information to operate the FindYourClaims site and deliver the services you have requested. FindYourClaims also uses your personally identifiable information to inform you of other products or services available from FindYourClaims and its affiliates. FindYourClaims may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
FindYourClaims does not sell, rent or lease its customer lists to third parties. FindYourClaims may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, FindYourClaims may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FindYourClaims, and they are required to maintain the confidentiality of your information.
FindYourClaims does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
FindYourClaims keeps track of the Web sites and pages our customers visit within FindYourClaims, in order to determine what FindYourClaims services are the most popular. This data is used to deliver customized content and advertising within FindYourClaims to customers whose behaviour indicates that they are interested in a particular subject area.
FindYourClaims Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FindYourClaims or the site; (b) protect and defend the rights or property of FindYourClaims; and, (c) act under exigent circumstances to protect the personal safety of users of FindYourClaims, or the public.
Use of Cookies
The FindYourClaims Web site uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise FindYourClaims pages, or register with FindYourClaims Web site or services, a cookie helps FindYourClaims to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FindYourClaims Web site, the information you previously provided can be retrieved, so you can easily use FindYourClaims features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of FindYourClaims services or Web sites you visit.
Security of your Personal Information
FindYourClaims secures your personal information from unauthorised access, use or disclosure. FindYourClaims secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
FindYourClaims will occasionally update this Statement of Privacy to reflect company and customer feedback. FindYourClaims encourages you to periodically review this Statement to be informed of how FindYourClaims is protecting your information.
Contact Information
FindYourClaims welcomes your comments regarding this Statement of Privacy. If you believe that FindYourClaims has not adhered to this Statement, please contact FindYourClaims at admin@findyourclaims.net. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Complaints
If you’re dissatisfied with any aspect of our service, please contact in the first instance please contact:
Email: admin@findyourclaims.net
Phone: 01438 419221
Address: Troopers Lodge, Drivers End, Codicote, Hitchin, Herts. SG4 8TR
We will promptly conduct an independent investigation of your complaint and provide a written response.
If we’re unable to resolve your complaint to your satisfaction and you qualify as an eligible complainant according to the Financial Conduct Authority, you can escalate the matter to the Financial Ombudsman Service. Details are as follows:
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Phone: 0800 0234567
Do you have a claim?
Plevin PPI Claim
You might be owed money.Plevin PPI Claim
A Plevin PPI claim isn’t addressing whether an insurance policy was mis-sold (that’s PPI: Payment Protection Insurance mis-selling), but instead considers if a secret commission was paid to the lender, i.e., a commission NOT disclosed to you. This is wrong and should be paid back to you.
